Terms and Conditions

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

Canada: 3-5 business days
Spain: 1-3 business days
United States: 3-5 business days
Europe: 1-3 business days
Australia, New Zealand and Oceania: 3-5 business days
Asia Pacific: 3-5 business days
Latin America and the Caribbean: 3-5 business days
North Africa and the Middle East: 3-9 business days

I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

 

Returns & exchanges

I gladly accept returns

Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery

I don’t accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

-Custom or personalized orders
-Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

More information

Wholesale availability

We work for stores all over the World.
Ask for our prices for big orders. (from 25 rings).

How ethical are your materials?

The Sterling Silver and Gold I use is ethically sourced, mainly recycled, and eco-friendly.

Shipping

Shipping with DHL EXPRESS with tracking number.

Packaging for gift.

I send all the rings in a recycled cardboard case, respectful of the environment.

Personalized requests.

I make custom orders, request a quotation and in a short time will answer your request.

Size information.

I use for ring sizes (ISO 8653 and complementary number scales).
All sizes are American measures, if you need the conversion to other countries you can see in https://en.wikipedia.org/wiki/Ring_size

Precautions when using gold patinated, oxidized o dark rings.

Oxidization isn’t permanent. If you would like it solid black forever, I recommend buying Jax Blackener.

Never sleep with the ring in your hand.
Do not use under water: sea, showers, swimming pools…
Do not use with cleaning agents: dishwashers, detergents, chlorine, bleach…
Do not use in situations that cause scratches, tears…

Like darkening or leaving black my rings or silver and copper objects.

Homemade method for darkening silver and copper objects.
To darken or give a black patina to your silver or copper rings. Insert in a cup with bleach (Clorox brand Bleach) your silver and/or copper objects. When you have the dark color you want, remove and rinse with water. Always use gloves when performing these operations.
Commercial method for darkening silver and copper objects.
Buy the following products you can find on ETSY… https://www.etsy.com/search?q=Jax%20Blackener

How to clean silver objects at home.

In YouTube you can find hundreds of videos that can inform you about how to make it homemade.
https://www.youtube.com/results?search_query=how+to+clean+silver+objects+at+home
Also on Etsy you can find thousands of items to clean your silver and copper objects.
https://www.etsy.com/search?q=clean%20silver

Cost of return.

In case of return the amount of the ring will be returned subtracting the shipping costs that are included in the price. $24 USD. To the PayPal account that the customer indicates.