The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Lrplana, use your personal information, to send the order or if we need to contact you for any incident.
You must authorize Etsy to provide us with your name, address, email address, postal address, payment information and the product you have requested.
We will always ask for your consent to send marketing messages or promotions. You can revoke that consent at any time.
We need your information to: if it is necessary to comply with our legal or fiscal obligations.
We keep your personal information for the time necessary to provide our services. We may have to keep it to comply with our legal obligations, resolve conflicts and enforce our contract The time will not exceed four years.
We are not going to transfer information about you, outside the EU.
You have the right to access and receive a copy of the personal information I have about you. To do this, contact me as indicated below.
Change, restrict, delete. You may also have rights to change and delete your personal information, as well as to restrict my use of it. Except in the case of exceptional circumstances (such as my obligation to store data for legal reasons), I will usually delete your personal information if requested.
You can object to me processing part of your information according to my legitimate interest and sending you marketing messages after providing your express consent to receive them. In these cases, I will remove your personal information unless you have compelling and legitimate reasons to continue using that information or if it is necessary for legal reasons.
Complaints If you reside in the EU and want to raise concerns about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with the appropriate local data protection authority.
For the purposes of the EU data protection law, I, Luis Rodríguez Plana - NIF ES05259488D, control the data of your personal information. If you have questions, you can contact us at Lrplana@gmail.com Also by mail to:
Luis Rodriguez Plana
Avd. Doctor Garcia Tapia. 204 - 5 D. Madrid - 28030
The Sterling Silver and Gold I use is ethically sourced, mainly recycled, and eco-friendly.
Shipping with DHL EXPRESS with tracking number. Required for shipping to supply a contact phone. IMPORTANT : DHL EXPRESS does not deliver products in mailboxes or military bases.
I send all the rings in a recycled cardboard case, respectful of the environment.
I make custom orders, request a quotation and in a short time will answer your request.
I use for ring sizes (ISO 8653 and complementary number scales).
All sizes are American measures, if you need the conversion to other countries you can see in https://en.wikipedia.org/wiki/Ring_size
In case of return the amount of the ring will be returned subtracting the shipping costs. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
BRASS: There are many people who is very sensitive to the BRASS and it turns their skin green, if this is your case, you can add a coat of nail polish in the inside, this way it will not make any reaction with your skin.
SILVER: Sterling silver is an aleation of silver and 7.5% of other metals. Is very rare, but there is people who can have a reaction.
GOLDEN, OXIDIZED OR DARK:
- Never sleep with the ring in your hand.
- Do not use under water: sea, showers, swimming pools...
- Do not use with cleaning agents: dishwashers, detergents, chlorine, bleach...
- Do not use in situations that cause scratches, tears...
- Oxidization isn't permanent. If you would like it solid black forever, I recommend Jax Blackener.
Even if I guarantee that all the pieces are done in sterling silver, I do not put the stamp. In Spain you have to take the jewelry to a laboratory to have it done, this costs money and will also cause a big delay. In case you want to have it please contact me before the purchase and I will give you timings and cost.
If your address is listed according to the courier company as "Remote Area". We are obliged to cancel your order and make the full refund of the amount you pay. Because the cost of shipping exceeds the cost of the ring.